Online billing with 9

Online billing allows you to view your invoices from anywhere, 24/7.

Many of our customers are now working from home – this provides a simple way to view your bills without having to handle post.

If you sign up to online billing we can arrange for a copy to be sent in the post as well. Or, you can use this as an opportunity to stop your paper bills and save money.

Email bills@9group.co.uk or telephone 0800 970 2999.

Our portal comes with a whole list of benefits

• Access 24/7 – you’ll be able to access everything at anytime
• Your latest 13 invoices will be available to view, including all call data such as duration and cost
• Download invoices as a PDF or Excel spreadsheet
• You can view a list of available CLIs (Calling Line Identity). Or if you’d prefer, a CLI name can be added – this is usually preferred for CCTV, lift or alarm use
• You will also be able to group CLIs by site, meaning the invoice will show charges per site as well as the total for all sites
• View and report on current unbilled traffic
• Set up alerts to assist in the monitoring of telephone misuse