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The Onecom Blog

Maximising Efficiency & ROI in Your Contact Centre: Automated Post-Call Transcription with Five9's Agent Assist

Maximising Efficiency & ROI in Your Contact Centre: Automated Post-Call Transcription with Five9's Agent Assist

Onecom , , ,

In today’s customer service landscape, where every interaction can make or break customer loyalty, finding innovative ways to enhance operational[…]

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Agent Empowerment Unleashed: Revolutionising Contact Centres

Agent Empowerment Unleashed: Revolutionising Contact Centres

Onecom , , , ,

In the dynamic world of contact centres, where customer experience reigns supreme, the vital role of empowered agents becomes a game-changer.[…]

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National Clean Out Your Computer Day: Top Tips for Decluttering Your Digital Life

National Clean Out Your Computer Day: Top Tips for Decluttering Your Digital Life

Onecom ,

As today is National Clean Out Your Computer Day, it is a great opportunity to declutter your digital life and prioritise cybersecurity. Here are some top[…]

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National Change Your Password: Unpacking 2024's Cybersecurity Predictions

National Change Your Password: Unpacking 2024's Cybersecurity Predictions

Onecom , ,

In the spirit of National Change Your Password Day, it's the perfect opportunity to prioritise your cybersecurity and protect your sensitive information.[…]

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Introducing the Samsung Galaxy S24 Series for Business: Unleashing the Power of Productivity

Introducing the Samsung Galaxy S24 Series for Business: Unleashing the Power of Productivity

Onecom , , ,

Welcome to the new era of mobile device technology brought to you by the Samsung Galaxy S24 Series. With three models to choose from, the S24, S24+ and[…]

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Unleashing the Power of Integration: Five9 Wins Zendesk Tech Partner Award

Unleashing the Power of Integration: Five9 Wins Zendesk Tech Partner Award

Onecom

Five9: Tech Partner of the Year for Required Customer Integrations

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