Regulation & Compliance
Aimed at partners who are new to the industry, or who just want the reassurance that they are complying with all their obligations. The course includes background on Ofcom and the UK regulatory regime as well as detailed guidance on sales and marketing, customer switching, customer contracts, billing, complaints handling etc. Also includes a quick look at data retention and network security.
These events are free for members of 9’s Purple Partner Programme.
Non PPP members can join these workshops too for just £99 per person, per event.
We have numerous dates throughout the year, click here to book your space.